Hey there,
it seems I am getting Spam by Zwift even though relevant notification settings are disabled and the ‘unsubscribe all’ button was pressed multiple times.
Is that normal behaviour for zwift?
I wouldn’t so much class it as spam. It’s just informing you of upcoming events etc…
Maybe setup a rule to auto delete the emails?
Unsolicited, unwanted E-Mails advertising stuff is per definition spam.
I explicitly said ‘no emails’.
So this is common practice with swift?
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Of course.
In that case email support@Zwift.com and ask them to manually remove your email address if possible.
I also get these emails, clicking email preferences at the bottom of the email takes me to this:
probably one Zwift needs to sort out, a disgruntled subscriber could cause a lot of GDPR trouble if they so wished.
Hey there @Hurga_Burga welcome to Zwift forums.
Shuji at Zwift HQ here. I asked my colleagues to look into this for you and we found an issue affecting the email opt outs. Thanks for bringing this to our attention.
In the meantime - we’ve manually unsubscribed you from all emails.
For those who search their way to this thread and would like us to do the same for you - please contact my Support Colleagues, and we’ll be glad to assist. We generally take these requests offline to guard your privacy on this public forum
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Thank you
1 Like