Hello all.
In the course of a digital spring cleanup I’ve unscubscribed from all Zwift emails and changed the email adress I use for Zwift. However, I’m still receiving all the emails, on the old and new email adress. Anyone experiencing this issue?
If you contact support they should be able to look into this for you.
Hi @C_yclia
I noticed that you haven’t as yet contacted our support team regarding this issue and if you did, I’m unable to find a record of the conversation.
Our support team has a process to help address issues like the one you’re having, so please feel free to reach out to us at your earliest convenience.
You can contact us here.
Same for me. Zwift is not honouring my email preferences. Unsubscribe doesn’t work in the messages because I am not subscribed…
It is a simple thing that I should not have and I am not going to waste my time contacting support for - you can’t even get that right so I added Zwift to my spam list.