Route selection not working?

Bugs and Support
1

Hi all,

I guess I should start by saying that I’ve been using Zwift for nearly 2.5 years and am already very familiar with the process of selecting a world, a route, and a workout or free ride, etc. Until now, I’ve had no problems at all.

My issue is that a few times in the last 2 weeks or so, I’ve selected a route and started my workout only to find that my avatar is following a different route altogether. For example, the last time I rode London - I selected the Classique route but ended up riding the Surrey Hills. Last night, in Watopia, I chose the Road to Ruins. Instead, I found myself riding the Hilly Route in reverse?

Anyone else notice this lately?

2

Most of the routes in Watopia share the same starting point as Hilly Route, and then lead you to the route selected. Road to Ruins begins just like the Jungle Circuit, but takes you to the Volcano Flat and back home to the start/finish banner instead of leaving you riding jungle laps.

When choosing the Classique route, you will begin near the main start/finish banner, then ride a short warmup before you turn off for the Classique loop, which you will stay on as long as you wish.

However, if you continue to find inaccuracies in your route selections, we’d love to look into this further for you. Please submit a support ticket so we can help. :slight_smile:

Thanks!