Here is the reply from Zwift re this issue.
Thanks for reaching out and reporting this issue; I’m sorry to hear about the trouble!
I’ve checked with our team and they’re working on a fix. While there isn’t a work-around for this issue as of yet, the fix will come from our end and all you should have to do is keep your Zwift app up to date.
We appreciate your patience and understanding as we continue improving Zwift. Please let us know if there’s anything else that you need assistance with; we’d all be more than happy to help!
Member Experience Agent