Route Badges - Pump room 8

Here is the reply from Zwift re this issue.

Hi Mick,

Thanks for reaching out and reporting this issue; I’m sorry to hear about the trouble!

I’ve checked with our team and they’re working on a fix. While there isn’t a work-around for this issue as of yet, the fix will come from our end and all you should have to do is keep your Zwift app up to date.

We appreciate your patience and understanding as we continue improving Zwift. Please let us know if there’s anything else that you need assistance with; we’d all be more than happy to help!


Harold P.
Member Experience Agent

bonus is always same and equal exp from full one lap
we only need make 2 laps to get badge till Zwift won’t fix this like I did and @Paul_Ristine

I rode this route as part of a meetup yesterday, while my husband rode it at the same time on his own. I (and my meetup buddy) earned the achievement badge after ONE lap, while my husband earned it after doing TWO full laps. Weird!

Have had confirmation by Zwift that they can’t do anything about retrospectively awarding badges and XP’s for Pump Room 8. Looks like we’ll have to do it again. Bugs, bugs, bugs! Does anyone know of any other routes that have a similar spawning point problem?

I am not aware of any other route having this problem, but maybe it is not clear to everyone that the finish for the Surrey Hills route is at the top of the Fox Hill. Therefore, you have to climb the Fox Hill twice - 5 climbs in total (Fox - Leith - Box - Keith - Fox).

There is no problem. You all started short, as stated above.
I just rode the Royal Pump 8 and after 28 km…


Zee_Kryder: Have you done a U-turn or was your spawn point before the gate?

Thank you for the information. I had the same problem with this route (no badge after two separate attempts). Now that I know I can turn around at the start of the ride, go through the banner in reverse, then turn around again and go through the banner forward to start the course is appreciated.

Wish I had seen this before I attempted this course today. I’ll give the u turn a try and hope that this works. Thanks for sharing that info.
At least I got the XP!!

Ride On

Hello I can’t follow you.

I tried today and I rode through the finish banner. than I see right above a mention ‘UCI world reverse’. What do I have to do? The Royal pulp room is the UCI reverse or not? Do I have to ride through the finish banner and than make u u-turn or is it good for the badge Royal pulp room? Thanks!


To receive the achievement badge for this finishing Royal Pump Room 8 you must begin at the start/finish banner, then ride the entire route described above, ending as you ride through the banner once more.

The problem is, Zwift has you spawn after the start/finish banner. If you simply ride forward from there, you will not receive the badge as you cross the finish line.

The easiest way to get the achievement is to flip a u-turn first thing, ride under the start/finish banner, then flip another u-turn and do your ride.

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I don’t know about Pump Room 8 specifically, but Zwift now shows the lead-in and actual route in different colors on the animated route selection screen.

It looks Zwift changed the spawn point for this route. Today i spawned just behind the banner so I didn’t have to do a u-turn and when I got back to the banner, I got the achievement badge.

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That sounds great, just have this and the UCI circuit to do to finish all the route challenges.

That is great news,FIXED IT

I did the quatch quest and same thing happened. No badge. Opened a ticket but zqift said it’s technically not possible :frowning: :cold_sweat:

I did Big Foot Hills on Watopia today, 67k & no badge.

Not the 1st time it’s happened either.

Does seem to be very hit & miss whether you get the badge, for me anyway.

Did pump room 8 today while doing SST medium. Over 40k and no badge. Is this route still not working?

@Dan_Hutjens I just looked at your activity from today and you did not do the Royal Pump Room 8 route. If you chose this at the start then it looks like you made a manual u-turn right at the start, since you headed out along the UCI Short Lap direction. It looks like you may have made some other manual turns along the way, also.

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Huh. I did not knowingly make any manual turns and don’t recall my avatar making one. I use the companion app on my bars to give ride ons and sometimes when touching the circle for that inadvertently move the map. Can that cause a turn?