Roadfeel Tacx Neo not in sync with picture

Hi there,

I’m using the Tacx Neo t2800. It seems the roadfeel starts later than the picture shows the cobbles. And as a consequence stops later than the picture.

Just to let you know. Something to dive into.

Keep up the good work!


Zwift is fun!

Are you using Ant+ or BLE?

I have noticed on my BLE device bridge through the phone app that there is a small delay.

If you are using Ant+ do you use a USB extension to get the dongle as close to the trainer as possible?

Just trying to help troubleshoot the issue since Zwift techs seem to have their hands full.

Hi Paul,

I connected the tacx directly with Blootooth to my macbook pro.

So no ANT+ and no mobile link.

I have the same effect with my Windows 10 PC connected on ANT+. Sometimes there is no delay, sometimes the delay in the effect stopping is substantial.

Bluetooth on Macbook Air - some thing.  it is about a 1 to 2 second delay from the picture.

Nice feature with the Neo - but no good if it isn’t in sync.


Same for me.   Macbook Pro and Bluetooth.   It’s also not always the same delay… sometimes a second, sometimes as much as 2-3 seconds.     

Not a deal breaker but would be much more realistic if the road feel was in sync with the visuals…


I had the same issue. Just upgraded the firmware of my Tacx Neo to the latest version.

It seems as if that was the trick (fingers crossed)

I switched to the ios app on the Ipad and it works very well!

The roadfeel, accidentation are now on the spot.

Very good work Zwift team! 

My mac mini and a bluetooth connection to my NEO are about 20 seconds behind the video with the road patterns.  Will try ANT+ tonight –