Road Feel is almost imperceptible Tacx Neo 2

(C) #1

Happy Zwift user and semi-happy Neo 2 owner. Problem is, road feel is almost unnoticeable. I tested in the Tacx app on my phone and all surfaces work and are very noticeable. But in Zwift, it’s like the homeopathy version. Wooden bridges/pier have the ever so slight stutter. Dirt roads are maybe a little scratchy compared to pavement. And cobbles don’t seem to do anything more than the slight stutter of bridges.

Firmware up to date, software up to date.
2018 MacBook Pro, loaded

Since it all works in the Tacx app, it seems logical that the problem is within Zwift. Any suggestions?