Rides not syncing (4-digit surname question)


I recently signed up for Zwift Power and linked my accounts. I added the 4-digits to my surname and was able to log my first ride on Zwift Power. I removed the 4-digits and my second ride never showed up. Do I need to keep those 4-digits in my surname at all times to ensure that my rides sync with ZP?

Any help would be greatly appreciated! Thank you :slightly_smiling_face:


Once you are fully connected with ZP you don’t need to keep those 4 numbers in your name.

Not all rides show up on Zwiftpower.

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No, you don’t. Only races and group rides or workouts appear on Zwift Power. If you just did a free ride if won’t show up.

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Great to know! Thanks so much for the help James & Daren :slight_smile: Appreciate it!