There are several posts about the rider disappearing problem on the forum so far, and I’ve been following them closely. Causes have been claimed to be everything from graphics card loads, to firewall issues, to servers being down, to internet connection quality. I’ve investigated them all.
When I run swift on my iphone or iPad, it works flawlessly. I see every rider and no one disappears. When I run Zwift on my desktop (windows 10) the riders are there for the first 10 seconds and then they quickly disappear until its just me and maybe 2 or 3 other people in the world.
My desktop is a Intel i7 980x hexa core based system with an Nvidia GTX 980x video card and 12 Gig of ram blah blah blah, and so my asssumption was that that was more than enough above minimum spec outlined by Zwift. I’m on Comcast internet with 250 Megabit/s download and 12 upload and the connection is rock solid.
I won’t go over all the things I have tried to get the riders to come back and stay back on my windows rig in Zwift, but I had to tell everyone something I did that worked, and just throw that into the ring though it is something that may not be possible for everyone.
On a lark I overclocked my system to 4.2Mhz up from 3.33Mhz (the native core speed of the 980x) This was just one of those last ditch, try anything moves,and based on the fact that someone had mentioned that perhaps the culprit was that systems were being overloaded and could not handle the sheer number of riders attempting to be displayed and tracked.
At 4.2Mhz on my 980x processor the riders all stay and do not disappear! I changed the clock back to 3.33Mhz, and restarted Zwift, and poof they were gone. Overclocked back to 4.2Mhz and again, everything worked perfectly.
Npw by “perfectly” I mean that I started the program on the desktop and didn’t connect via Mobile link app. I was just observing to see if the riders would “stay” and they did…
Next test is to see if using Mobile link puts a load on the system such that the riders start going poof again. Fingers crossed.
Hopefully someone (probably another gamer) will be able to replicate this.