Good day,
I wish to report an anomaly with a Zwift ride which I undertook on Sunday 4th. April 2021. I wonder if anyone has encountered similar, and if the problem was successfully resolved?
I rode 117 km (73 miles) on Zwift. I called the ride “Virtual Tour of France - Petit Boucle route, including Ven-Top”. The moving time during this ride was 5h 18m, so it was a long ride in the saddle for me. When I checked the Drops and the Rider Score afterward, I found that no Rider Score had been recorded. The value was still the same as the previous ride.
I feel that there is a substantial loss of Rider Scores which will factor into a significant delay in my ability to level up to the next level (34). In fact, by my calculations, I should have acquired at least 4,887, and not 0!
Anyone else encountered similar?
Regards,
Paul Potter