Rider not moving in Pen

Last night at TFC Mad Monday Race…one of our club members was stuck in the PEN.
His avatar did not move with +400W Power.

He Quit Event and join another race (iTT) and everything worked fine.

He had Zwift update prior to the race…equipment is Stages SB20 with ANT+ connection.
Any experience with this issue? @James_Zwift

Probably just an unlucky glitch.

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