Hi All, Zwift Ride with KICKR core here (with the controllers that come with it). I bought this the week before I went on holiday, so only did a couple of rides but everything working OK. I come back from holiday and with no changes made start a ride and the controllers won’t change gears anymore. Tried turning them off and on of course but no luck. I believe “virtual shifting” is a setting but I can’t find it now (but it won’t have been changed since it was working correctly anyway). Any help very appreciated!
I noticed there was an update for the trainer available, did that but no difference. Went through the controller tutorial, every button works - including the paddles for steering and braking, but not for changing gear.
Thanks Shuji - I think our replies crossed but I did notice there was a controller update. Companion app says 1.2.0 now. Do I need to try a ride or something to get the logs to update?
Ok, good! Yes please try a ride of at least 2km so the activity will save to your Activity feed…
You should be aware there’s two things that will help in your case as I noticed you’re Zwifting on an Apple TV.
Always force-close the Zwift app after you save-and-exit (or trash-and-exit) your session. Here’s how. Force-closing clears out the app’s temp files. Simply swiping an app into the background does not. Backgrounding and force-closing are two separate things.
Similarly - putting the ATV box to sleep is not the same thing as rebooting it. Power cycling the ATV regularly flushes the operating system’s temp files, and that is also a good thing. There’s three ways to power cycle per Apple’s support site.
Thanks again. I’ll try again tomorrow probably now. Niote though I also tried on iPad with the same result so I don’t think it’s related to ATV specifically