Hi, I have the Zwift app recently downloaded on my iPhone 6sPlus, my daughters 8 and my wife’s 10. Every time I click RIDE after pairing there is an audible glitchy sound to the music then it kicks me out to my phone screen and have to start over. This happens on each device, each time!
I have followed all suggestions referenced in https://support.zwift.com/en_us/zwift-closes-on-launch-when-attempting-to-ride-Sk6twLONr
I am using the app with an indoor cycling bike, Johnny G Spirit Bike.
For disclosure, I am the product manager for this bike and we are trying to complete instructions for connecting the Zwift app to the bike. We want to promote the two working together. We will also get the bike listed on your website once it works as customers expect.
Prior to deleting the app from my phone and re-downloading yesterday it was working as expected. I deleted the app so I could show step-by-step instructions for new users.
Any suggestions would be appreciated. Thanks.