Returning Wahoo Kickr and Canceling Zwift

The Archives Archived: Zwift Feedback
1

I applaud you all that get this system to work, but for me the cadence never connects and the kickr grinds down to a halt when I try to use Zwift. 

1 Like
2

Hi Kevin,

We’re sorry to hear that but…what cadence sensor are you using? I don’t see any tickets open so perhaps if you contact our support team we may be able to help:

https://support.zwift.com/hc/en-us/requests/new

Thanks!

3

Hello,

I am using the Wahoo Cadence sensor, Viiiiva heart monitor and Zwift on iPad. The biggest issue is the Kickr grinding to a halt which it just did. 

Thanks,

1 Like
4

Have you calibrated the KICKR prior to using Zwift? When does the KICKR increase resistance? During an incline? Randomly?

5

I calibrated once, no change, still had problem. Calibrating again to double check. The increase in resistance seems random… playing closer attention now. The big disappointment is that I sold my manual trainer for this kickr, but now I don’t use Zwift or the kickr at all.