Problems with New Wahoo Tickr

Hi,

I have been using my cadence and speed wahoo sensors normally with no problems in my lenovo laptop connected to zwift. Recently, i purchase a wahoo tickr heart rate monitor, Looks like in the application it is paired succesfully, but when i start riding only shows my cadence and speed but the Heart beat stays in gray, like it was never paired.
this is happening using bluetooth. When i used it in my cellphone i have no issues with any of the Sensors.

Have anybody has a issue like this?

Thanks for your answers