Anyone else experiencing constant power and cadence dropouts since the new update? HRM is stable but other readings keep dropping out for a few seconds no matter how I pair my turbo trainer (bluetooth or ant+). Doesn’t seem to be a problem with the turbo (rebooted it a few times) or the ant+ dongle (tried three different dongles and all kept losing the signal)
I rode for 2 hours this morning without a single dropout. Usually, I would have two or three in that time.
I have the exact same issue with my Tacx Neo 2t Smart and my Garmin Edge 830. HRM stable but cadence and power regular dropouts ! I tried different settings but I still have these frequent dropouts during few seconds. I put a picture of one of my workout stats… Is there a way to correct this issue ?
Just a question - why do you use Garmin Edge 830 when Zwifting? Could it be “stealing” your sensor’s signal?
no, ant+ broadcasts signal things can pick it up when they are in range
think of it a bit like having two radios next to each other - one wouldn’t impact the signal strength the other one gets
the only problem you may have is if you pair it as a smart trainer it may try and control the resistence
are those graphs from the zwift workout or your garmin upload?
I use the Garmin Edge in order to have my Garmin stats updated (Training Status, Training Load, etc.). These datas are not included if I send automatically Zwift activities to Garmin Connect.
You’re right Chris, Ant+ signal is “open”, and a lot of trackers can receive the signal without any problem. Moreover, Zwift is connected to the smart trainer using BLE, and just the Edge is connected with Ant+. I tried different settings : Tacx Neo paired as a smart trainer and without pairing it as a smart trainer (pairing the smart trainer only as a power sensor) and the issue is still there. The graphs are from Garmin but I have sometimes (less regularly) the issue on Zwift (as you can see). Thanks for your help !
Have you tried to analyze the log file through this website? https://zwiftalizer.com/
I have had similar problems and it has helped me a lot to be able to see the log and analyze what was happening.
I received a reply from Zwift support. Not sure how relevant it is as the dropouts happen so haphazardly (different rooms, different setups, etc) but it may be useful to you
So if the zwift file is ok and you are connected via Bluetooth it seems there is a problem with your Garmin or trainer broadcasting ant+ and it is not a zwift problem.
Could be WiFi interference or even the Bluetooth signal affecting the ant+ signal. Maybe try connecting everything (including zwift) by ant+ and see if that helps