I have a brand new Polar H9 HRM and I’m trying to connect via Bluetooth to my iPad Air, or iPhone 12 (same issue). The iPad can see the HRM but Zwift does not give an option to connect to it. I’ve closed all other apps that could be connecting to the HRM. I’ve reset the device, reinstalled Zwift …

Polar H9 HRM not recognised on Zwift iPad / iOS

Rob_Humphreys (Rob Humphreys) January 18, 2021, 8:08pm 2

Solved. You have to set up the turbo trainer first!

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