PC shuts down while Zwifting

After the latest download my PC shuts down suddenly and completely while Zwifting. Using windows 10 and no issues up until then.
Thanks for any help.

I’m using Zwift 1.22.4 connected to a Kickr Core using BlueTooth and Companion 3.32.0, all software is up to date.

Windows version 10.0.19044

Has anybody else seen this issue please?

Please see this sticky thread: Guide to Getting Useful Support

1 Like

Thanks Dave. Guidance followed.

Ideally list your full PC specs. :+1:

Hi @Derby_Paul_Cycle_Mic

Welcome to the forums!

It looks like you’ve already written in to our tech support team for help on this issue, so we’re happy to continue working with you via email.