Pc connection


Help Required, I’m trying to connecting Via a Cable and Ant from my Laptop however, I am unable to see the Paired device screen, can you please advice|?


Thank you


W Thomas

Hi Wyn,

Are you seeing the Dashboard screen? If so, you may be trying to run Zwift from the website which you can’t do.

There should be an orange ‘Z’ icon on your desktop from when you installed the Zwift software. Double-click on that to get the program running.

Ride On!



ive restarted my Laptop seems to have worked however now I can’t connect  my Sensor! Any tips? 


Thank you


Hi Wyn,

I’m going to create a ticket for you as this might require more information than we can do on the forum.

How far away from pc and ant dongle is your trainer and sensors…