Password issues upon initial start up

(David Traves) #1


I have been having an issue with initial login. I am using the beta app on my Galaxy S7 but everyone, upon initial access (selecting my username) I have a message stating that my password is incorrect.

I then have to go through the process of adding my username again (with the same password) to gain access.

I have tried the change password link to change my password but still have the same problem.

Any thoughts??


(David Traves) #2

Have managed to sort this now. Just re-installed the app

(Vincent W.) #3

Let us know if you run into any other issues!