After pausing membership and upgrading to atest version of the windows app my membership version appears wrong - I ride on trial kilometers….
I paid on aug 6
I paused membership for 2 weeks for vacation - postponing next payment to Sep 20
After pause I resumed training OK
On Sep 5, the windows app upgraded automatically
On Sep 8 my training suddenly ran on trial kilometers
I saw my membership appeared as paused (which it should not be)
And as I resumed on Sep 8, I was immediately billed…
And today my membership looks as Active 25km - but when I start a training it says “4 trial kilometers back”
I would expect the membership to be Active without restrictions. And frankly I miss the 12 days pause, since I have been billed before Sep 20.
What has happenend?