I completed on 7/13/2024 Col du Tourmalet, however did not receive the badge
what badge?
Hi @Gabriele_Bates_AZ congrats on completing the Climb Portal: Col du Tourmalet at 100%! There isn’t a specific badge for climb portals, but you receive a badge and bonus XP for portal goals! Every time you do a Climb Portal it goes towards the following badges.
You currently have:
PORTAL ONE TIME
PORTAL TEN TIMES
Only missing:
PORTAL TWENTY-FIVE TIMES
Ride On.
Mike, thank you for your reply. maybe I didn’t express myself correctly. what I meant thr credit for the climb portal challenge (only 4 days left now). can you advise me pls what to do? Thanks in advance for any help.
contact support
Hi Gabriele, welcome to Forums. This is Juan from Zwift.
Sorry for being late. I couldn’t let the opportunity pass to help you. I’m afraid that you are referring to Tour de France Climb Portal Challenge, right? I took a peek at your account and confirmed that the completion of this challenge was 100%.
Therefore, I would like to confirm if everything is fine. Regarding the badge, you should receive it unless you have unlocked the kit as part of the Tour de France Monthly Mission. You will not be able to unlock it again with the Tour de France Climbing Portal Campaign.
If you have any other questions or feedback, please do not hesitate to write to us. We will be happy to provide you with one-on-one assistance.