No Zwifters nearby

(Stephen Hughes) #1

I’ve been using Zwift for a couple of months now and have never seen another Zwifter on a cycle session. Everything else works great. My friend suggested it’s because my laptop is too far away from the Wi-Fi hub (so get a signal booster). Is this true please?

(Paul Allen (Watopia Wayfinder)) #2

It could be an issue with you WiFi, your router, or even your ISP.

Power cycle all of your network equipment including your router and modem. Also make sure your Zwift app is fully up to date.

(Stephen Hughes) #3

Thanks Paul, Zwift app is up to date. What does power cycle your network equipment mean?

(Paul Allen (Watopia Wayfinder)) #4

Unplug your router and modem for a minute and then plug in your modem, wait for a couple minutes and plug in your router. Some ISP combine the modem and router so you might only need to restart one device.

(Stephen Hughes) #5

Thanks Paul. I’ve done this and it makes no difference. Are there any other suggestions please?