Yes, I have been trying to contact them about credit for a trainer I bought from the store and returned several weeks ago. I’ve not been issued a refund. I’ve been calling since last week at various times of day and each time I get an automated response to leave a number and they will call me back. When I have emailed, I’ve gotten an auto response that they strive to answer within 24 hours, and suggest I come to this forum to see if anyone has a similar problem. I’m not really sure where to turn as I have $1200 tied up in this transaction and can’t even get in touch with anyone to help me. It’s very concerning.
Thanks for posting. If you get in touch with someone, send them my way, please