Completed the stage 3 run (14km) last night. Everything seems okay. Started in the pen, crossed the finish line and got finishing screen (attached)
But nothing so far appears in the TDZ saying I’m completed it.
Anyone else have the same issue?
Completed the stage 3 run (14km) last night. Everything seems okay. Started in the pen, crossed the finish line and got finishing screen (attached)
But nothing so far appears in the TDZ saying I’m completed it.
Anyone else have the same issue?
That’s what happened to me, I finished the 4th stage and it didn’t occur to me that I finished it. [quote=“Richard_Wait_SB20_He, post:1, topic:527718, full:true”]
Completed the stage 3 run (14km) last night. Everything seems okay. Started in the pen, crossed the finish line and got finishing screen (attached)
But nothing so far appears in the TDZ saying I’m completed it.
I’ve emailed support and had the following back:
“ Your request for ride credit is now being looked into. In the event we’re able to credit your account, you should see it appear on your drop in screen within a few days.”
It’s been 2 days. Nothing so far.
Same issue with today’s ride stage 4
had a further email saying it was manually credited - but its still not showing for me on any device or platform… looks like a make up run will be required.
Completed Stage 4 of the ride on Sunday and Stage 5 tonight, both times Zwift crashed after I crossed the line and only loaded as normal rides Not showing as completed in the tour.
That happened to me on stage three after biking it and completing it. After a few emails back-and-forth, it was finally credited.