No credit for TdZ Stage 2, 2022

Bugs and Support
1

Hello Team Zwift,

Today I rode the TdZ Stage 2, 2022 ride Category A and finished in 8 or 9th place. I gave the ride a really good effort, however I think there is a glitch because I am not receiving credit for the 2nd stage in zwift or companion app, nor is Zwiftpower reflecting the finish on my profile.

One thing I noticed is my total distance is 17.4mi and official distance is 17.6mi. However, I started with everyone and finished past finish line banner. I even received the End Ride pop up and saved it. Zwift power shows I did the ride in activities but I do not show up in contention.

Any help would be great

2

4 posts were merged into an existing topic: TDZ not showing on Zwiftpower

3

I don’t think this is just the ZP result not showing issue. He’s saying he doesn’t have confirmation of completion even in the companion app?

4

Good call out John!

They turn up some time after the event but I never keep an eye on that so not sure whether its minutes or hours. @anon123433 pop a request off to Support to get your badge if it doesnt appear and they may be able to sort for you.

5

Ok will do thanks Dean