No coffee break this week on group rides, works fine as soon as ride ends
Hey @David_Needham,
Thank you for participating in our forums! This is Alejandra from Zwift.
Coffee Stops are available for non-competitive race events or workouts. If you find that the Coffee Stop button is greyed out, it could be because you recently utilized a Coffee Stop, or you’re within the initial 5-30 minutes where Coffee Stops are not permitted. In either situation, the screen will indicate how long you need to wait before it becomes available again.
You can find this information in our public article.
If none of these scenarios apply to your case, I recommend contacting us so we can take a closer look at your account.
Have a nice day.
June 30 and July 1 it looks like you did the Bikealicious banded ride. I don’t know if coffee stop was enabled in those events - did you see other people using it? Coffee stop is available in most group rides, but it is optional at the discretion of the event owner, and I don’t do banded rides so I don’t know if it’s expected to work in that context.
Your June 30 ride with Cigala Cycling was only 46 minutes and I was wondering if you late-joined or left early. If you late-joined then you might not get a coffee stop in that ride because it shuts off with 15 min to go.
Hi Alejandra, they’ve been working again last two days..it was the two bikelicious rides Monday & Tuesday? When it didn’t work, when you click on it ,says 1min 30 or whatever left but as soon as it should be available it’s greyed out, it has happened a good few times before ,seems to be after an update quite often….anyway it seems to have sorted itself out now. Many thanks for the reply…David
Take a screenshot when it happens and post it here.