Newbie advice - Kickr Core not responding

I am a complete newbie to smart trainers and Zwift so please bear with me if the I seem a bit vague.

I have set up the Kickr Core with zwift and it says the I have a connection through Bluetooth to the pc. When I choose a workout and start the ride I am sometimes lucky in that the resistance is fine and the rider moves along at an expected speed. With no change of settings I will try another ride and the rider won’t move (or crawls along) even though my cadence is as usual. The only way I have found to correct the problem is to disconnect the power supply and reconnect. This happened to me 3 times today before getting fed up. Is there something obvious I am not doing or has this happened to anyone else? Any advice would be appreciated as I really don’t want to give up on this setup so soon.

I would suggest going to ANT+ and using the Fe-c option to connect the trainer. You would need something like this: https://zwift.com/shop/product/ant-bundle

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Thanks for the help. I have ordered one from Amazon so with any luck I will be able to try it out tomorrow.

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