New Zwift Ride Arrived Today

New bike arrived today but on setup the left controller immediately went to yellow trying firmware update. Right hand controller ok. Hard reset doesn’t do anything. How do i unlock get replacement handlebar setup?

Contact Zwift support at support@zwift.com

Hi @EcosseGal,

Welcome to Forums! I am Nelson from Zwift support.

I see you wrote to Zwift Support via email. We replied and shared some steps, and we haven’t heard back from you. Feel free to reply via email if you still need assistance regarding your controllers.

Please do not hesitate to contact us if you have any further questions. We’ll be there to help.