Hi I’m trying to use Zwift for the first time starting with the free trial, my Trax Vortex trainer and Ant+ both connect but then i just keep getting a message saying Zwift not responding when clicking continue to leave the page. I have windows 10 on my laptop the spec of the laptop and internet connection are fine. Please can you help i tried reloading the software which was unsuccessful.
Can you pair your trainer inside Zwift or is the program not opening?
Hi, it pairs up ok but after I hit the ok button it just says Zwift not responding please wait but the page never changes.
Did you remove the program from your pc and tried a fresh install? Maybe something went wrong with the new update and fresh install.
In some cases it can take a while for the program to load. But if it’s longer than 2 mins it’s not ok.
You should be able to reach the game when you hit Just watch. If that doesn’t work it has nothing to do with your trainer.
Try a fresh install.
That’s great thanks for your help, I’ve got it working now.
Good to hear you’ve got Zwift working. See you on the zwift roads!