Garmin and zwift had been syncing fine until yesterday. Yesterday I did a 70.3 ironman and I was hoping for some XP from the ride. It got sent to TP and Strava, but Zwift remains empty? Is there a way to send it to Zwift manually?
Hi @_Anihalas_Team_Vegan, welcome to the Forums! I’m Francisco from Zwift Support.
That’s not what you want to see after a huge effort! You earned that ride—let’s dig in and figure it out.
We’ve got an ongoing discussion about Garmin sync issues here, where you’ll find some troubleshooting steps that might help.
A couple of things to try right away:
- Disconnect and reconnect your Garmin account—sometimes a fresh link can get things syncing again. Here’s how.
- Manually upload the FIT file if the session doesn’t sync automatically. Instructions are on this link.
I’d recommend checking out the thread and sharing your experience there—it’s always helpful to see what’s worked for others and what the latest update is, to stay tuned.
Let us know how it goes. FYI: Tracking Outdoor Activities in Zwift FAQ.
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Hi, I am back from the trip and trying out your links but there doesn’t seem to be any working link except for the connect/disconnect and reconnect garmin? I don’t see where I can upload the file either?
Could you check the links please?
same problem here. the links to the forum thread don’t work, the disconnect/reconnect tip didn’t solve it and the import fit file tip talks only about transfer from zwift to garmin, not the other way round.
if there is an option to import fit files in zwift i didn’t find it. please help!
There is no manual import feature to upload a fit file to Zwift. Sorry I don’t have any guesses about what’s broken but I can tell you that option doesn’t exist. Contact support and let them know what you have already done.
, thanks