Please help.
ZWUK316469 I’m still a waiting for the handle bars despite numerous email attempts without replies.
Thanks
Chris.
You are best to contact zwift direct have you tried to raise a ticket?
Thanks for responding. Yes I have, no response.
did you speak to a person after getting past the bot?
No matey. I couldn’t get that far - I did try. I’ll dedicate more time to it today.
I think it gets directed to email if nobody is available to chat.
I would try the contact us post 4pm UK and ask a question say not helpful etc and it should give you the option to either email or start a live chat.
Post 4pm because i think a lot of the live chat support are US based so sometimes that option is not there earlier and it just prompts you to email.
Great, cheers Gordon. I’ll give that a go. 
Hi @Christopher_Barber, welcome to the forums!
I’m Fernanda, from Zwift.
Sorry for the late reply! I found your ticket and sent you an email. Let’s keep the conversation going there. I’ll do everything I can to help you out with your missing parcel with the handlebars!
Keep an eye on your inbox.
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solved!!