Thank you! I’ll add this one to the ticket for more detail. I appreciate that.
Hey @xflintx - My last 2 rides also have no power data as others have shown. One was a WTRL TTT (where I was actually invisible to everyone in Zwift too) and the other was a HERD group ride where lots of riders have the same issue:
events.php?zid=1602792
events.php?zid=1610413
My Zwiftpower profile - 1071697
Hopefully this can get resolved.
Thanks,
Nige
1 Like
There are also many riders with missing data including myself in today’s fierce felines race 6.55pm GMT. Please sort this as it is ruining the integrity of race leagues and meaning people don’t upgrade when they should!
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Hi @xflintx
I was in the Veganuary final race yesterday and everybody but 10 riders have full fit file data, the other 10 have no live or fit file data yet. From a quick look it is people who have performed their best results so far in Zwift
Race is: 1585943
My profile: 2610238
It appears weird it is the people who have hit PB’s but frustrating as really want the data to show improvement
Thanks
2 Likes
Happened to me (z=1138776) for a second time now (twice where I have PBs, so very frustrating).
Race 1: <zid=1536864>
Race 2: <zid=1610582>
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3rd time of me now
It’s frustrating as it feels like the effort of pointless when it doesn’t upload and everyone else’s does … no rewards in your figures for doing eell
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Same issue here
Race zid=1588188
Rider z=1416368
Thank you in advance. Appreciating your effort
Same here:
zid=1588225
z=993985
Hello @xflintx any news for my case? i really appreciate if you can do this effort to add manually my metrics and save my best 20’ all time + switch from a to A+ including this missing metrics. thanks a lot
events.php?zid=1542028 (Mirco Lupinetti)
My most recent race (1847545) is missing 20 min and 5 min power, the NP calculation from live data that is way off compared to my Garmin and I’m missing the .fit file analysis. There are others in the event with the same issue.
Additionally I’m missing .fit file analysis for my most recent ZRL race (1580891), again there others with the same issue.
My Zwift ID is 1847545
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Any chance of refreshing data for today’s “Vegan Cyclist 100+1” ride (zid=1646899)?
There are quite a few of us whose .fit files didn’t process for that ride. And for some of us (myself included), this was a PB (longest) distance effort.
Thanks!
1 Like
Here’s a non-WTRL event where 20-min (and other power metrics) are missing: 3R Watopia 65km Race - 6 laps (40mi 324m) zid=1617639.
It’s been about 11 hours since the race. I notice that 16 out of 68 riders’ .fit file-based metrics (including my own) are not yet available. What’s more annoying to me is that my result and gain were displayed earlier and are now gone! I apologize if I’m being impatient and simply need to wait a bit for results, but I thought I’d chime in. Thanks.
More examples for you guys to go over.
RiderID: z=574339
All of my WTRL events seem to have come through OK, but the 15 second power for this one seems to be way off compared to TrainingPeaks analysis: zid=1580877
All of my Fondo events haven’t calculated data so far:
zid=1342111
zid=1409816
And then my two most recent events:
zid=1588249
zid=1617543
This TDZ Ride didn’t calculate 20 min power but did the rest (was a 38 min ride):
zid=1505296
@xflintx Just to add some more reference points to this issue:
The powerdata (including live data) of several riders of last Saturday’s WTRL’s race seem to be missing (12), now here there has actually been a refresh, but this didn’t seem to work as of yet.
events.php?zid=1610525
Moreover, if I look at some other recent races, you can clearly see the same issue, with missing powerdata and no live data of only several riders,:
events.php?zid=1617627
events.php?zid=1547895
In the WTRL race I was in a warm-up event for a short time just before the race (couple of minutes), didn’t log out and went straight in the pen. I have seen that my data/fit file has been corrupted in the companion app if I did some short cool down rides in the past. Might be a coincidence, but several other riders that were in the warm-up event have missing data.
Hopefully this might help a bit.
1 Like
Another example where a number of folk have missing 20 min power and under (from Saturday 30th Jan 2021) and personally a subsequent race has had the same glitch/missing data - events.php?zid=1502186 & events.php?zid=1617673
All info appreciated. Many Thanks
Same here, but i haven’t got the power metrics at all yet.
Mirco, I promise I’m not ignoring you, I understand that you raced strong in that race. I cannot add these metrics for you manually at this time for a few reasons. The primary reason, though, is that we don’t understand the issue fully enough yet to say “yes, this is what it is” and if I change one person’s data, then others as word gets out, we may make something worse before we make it better.
Right now, in all transparency, we’re trying to stem the bleeding for the live data and I’m diligently working between here on the forums and the email inbox to put the pieces together and see what I can find to help our engineers solve this.
6 Likes
Hi Flint
It does look like anyone who got a PB over full race is missing the live and fit file data from the weekend.
I have added the analysis of my ride and the data is all there and matches with what I thought it was …
This doesn’t appear to be limited to anyone event either
Can you confirm if this data will appear ? Is it even worth people trying in races as if PB’s are not going to show in the data then it seems a waste of time for everyone ?
4 Likes
Hey @xflintx what is the update on this?
I have 2 different races that have not pulled the fit file recently.
Isn’t it about time you guys put your house in order and got on top of zwiftpower and the many other issues. This service worked incredibly well for a number of years.
On a side note, I’d love to see your test & release processes in-house… Your bugs board must be over flowing.
1 Like
Buenas noches, a mi también me sucede este problema tanto en carreras WTRL como salidas libre. No detecta los parciales de 20m, 5m…pero no siempre, así que cada evento tengo dudas si aparecerán o no estos datos.
Este problema se me produce últimamente ya que antes no me sucedía, no sé si tal vez sea que ahora utilizo en otra zona de la casa Apple TV y la cobertura wifi no es tan buena esto pueda afectar ya que también el registro de actividades antes era de todas y ahora sucede que solamente registra alguna aleatoriamente.
Gracias por tu colaboración.