MFF trial

Hi there, I’ve reached out on FB last week and submitted a help ticket per their instructions (“email us” on “contact us” page but I haven’t heard back. I also searched the forums and didn’t fine a similar thread. Hoping someone on the Zwift team can help me.

I signed up in March for the Machines for Freedom 30-day trial, but it only gave me a 2-day, 19 km trial. How can I get my 30-day trial?

Thanks.

Hi @Tina_Wong, I just looked over the website https://www.zwift.com/machines and did not see anything about a free 30 day trial. There is an advertisement for the 30 day trainer trial, if you buy a trainer from Zwift you have a 30 day trial period with it where you can send it back if you don’t like it.

You may have signed up for the free 7 day or 25km Zwift trial that all new users can access.

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Hi @Tina_Wong welcome to Zwift forums.
New members who joined via the Machines for Freedom promotion will be getting an email with the promo code to activate the 30 day trial.

Our Email team is creating all the codes this week, and we hope to have that sent out shortly. Please keep an eye on your inbox, and thanks for your patience!

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Hi @shooj, thanks for the update! Would be great to get the codes by email soon… great way to connect during physical distancing with my riding friends. :slight_smile:
Have a great day,
Tina

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