Evening all, I’m interested in using the 30 day free trial offer. Has anyone used it or know how it works?
TIA
You have to purchase the trainer through Zwift. If you purchased elsewhere you only get 7 days.
I purchased my Wahoo trainer from a bike shop and got a free month of Zwift. In order for that free promo to work I had to sign up for Zwift creating an account, giving credit card info and activating the free promo from Wahoo. If you activate a free promo card without creating an account it won’t work, or at least it didn’t for me. After using Zwift free promo (X amount of miles) my avatar would not move until I create my account.
I just activated mine. I had some trouble receiving the codes from Wahoo, but through Wahoo servicedesk I managed to receive the code. You will normally receive the codes automatically by email, after you have successfully registed your Wahoo trainer through the Wahoo app on your smartphone.
When you have received the code, you can redeem it in your account page on the Zwift website. You will have to enter your credit card, bank or PayPal details though, so after the free trial period ends, you will automatically be charged for the next month.
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Hi, I’ve been riding Innsbruck UCI Lap yesterday, using 25 km of my free account and I think I saw
a “free 30 days” starburst shape popup after finishing one of the segments. The screen was quite far away from me and I had no glasses on, so I’m not sure about that 
Was it an ad or could it be a promo/reward code for me? If so, how can I use it?
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I am almost positive that what you saw was you beating your previous 30 day best for that segment. When you beat your previous 30 day best for a segment you will see confetti shower and a pop-up stating that you beat your 30 day best.
It sounds plausible. It was my first time on this route, so for sure I got my best result. Thanks for the answer!
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Old thread, but I found it useful. I recently purchased a Wahoo Kikr. I apready had the fitness app from my Wahoo Edge usage. I didn’t see any “register your trainer” workflow - maybe because I already had a product and was not a first time user. Anyway, I connected the trainer, but did not receive any email. I emailed support with a copy of my receipt and received a promo code within 2 hours from Wahoo, which I was able to redeem for the 30 day trial.
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I have created an account, added my free 30 day code from Wahoo (after chasing their service Center as not automatically sent) I also entered my card details only for zwift to take a months payment straight away. No month free trial.
Any ideas on how to resolve and get a free month? Or is this normal Zwift behaviour? Do I continue or chose another training platform?
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That’s what happened to me this week. On my profile it states that I have a free month lasting until March 8th, but payment was done here as well 