Hi all, I have set up a few rides via the “Meet up” as I’m the leader, however I’m not able to chat, I can see the messages from others but when I write something nothing shows and others can’t see it, it’s very annoying as ride leader.
I’m on the latest update and use the IPad and IPhone for meetings, I’ve used both the main screen (iPad/iPhone) both not working and also the Companion app, all without joy.
Thanks for the clarification, is the shop account limited somehow or is it a normal paid subscription? What age is the shop account set up as, I’m wondering if it is set up like a free child account if that is why it isn’t working. It might be part of the child security settings, they are very strict.
Corley Cycles RC appears to have an age of 69, so I’m thinking NOT a child account.
I noted in the original post that you are using iOS devices for Zwift and Companion. Do you ‘force quit’ both Zwift and Companion before starting each ride (as well as after, just to be safe)? I have found that if the apps don’t go through the ‘force quit’ process the chat often does not operate properly (and Ride Ons generally don’t work properly, either).