Mac blank screen, colored screen and black blocks [October 2021] [1.18.0] [SOLVED]

10.11.6, Macbook Pro 2012, no start after update like first post.

1 Like

Same problem. All good yesterday. Logs suggest the problem is a failure to find the monitor, which must be a problem in the update as all is fine on the iMac im using.

1 Like

Update about crash on OS X 10.11.6

Log from /.../Library/Application Support/Zwift/ZwiftApp

Close file 0x1071f958
2021-10-21T15:50:10> [INFO] CNL 3.13.0
2021-10-21T15:50:10> [INFO] Machine Id: ...
2021-10-21T15:50:10> [INFO] CNL initialized
Open assets/fonts/font.wad in file 0x1071f958
 compressed size   = 191425
 decompressed size = 620412
Interleave mode: Loading / Decompressing WAD...  0% 
 Done!
Close file 0x1071f958
[1222:788566:20211021,155010.828186:WARNING process_memory_mac.cc:93] mach_vm_read(0x7fff50b18000, 0x2000): (os/kern) invalid address (1)
Segmentation fault: 11
logout
Saving session...
...copying shared history...
...saving history...truncating history files...
...completed.

Developers, hope it’s helps.

Hi…just updated Zwift today for an old Mac Pro (2015 retina on Sierra) that has worked before. Now can only see big “black blocks” for riders and very fuzzy road with black lines all over it. Looks like the under water areas also have lots of black ‘patches’ all over the place??? Help! Looks like the update wasn’t tested fully?

Any advice (apart from buying a new laptop for the garage!) gratefully received zwifters!

Best,

Same! I’m really disappointed, through the pandemic I was able to bring a newer iMac home and could use that for Zwift, but now all I’ve got is my old MacBook Pro and it won’t even launch!

Same with me, it was quite inconvenient this morning. I downloaded most recent Java in case that was somehow interfering.
Please get this fixed or back out the update

1 Like
https://support.zwift.com/en_us/re-installing-zwift-BymCF82TH

Mac mini late 2012 running OS 10.11.1… used only for Zwift so nothing else installed. Click Let’s Go, the Zwift icon shows up in the dock for a second then it crashes. Dug out my work computer (MacBook Pro Late 2015 running OS 10.14.6). It works but it’s trying to play 16x9 graphics in a 14x9 screen so everything is skinny.

Tried. Not works.

Same issue here, did the update last night and now the screen on my macbook OS Sierra 10.12 Black pixel patches all over screens…

just it’s to save your data

Did an update yesterday and now I have blotches of black pixels that are all over the screen. Uninstalled and reinstalled, but they are still there on every screen… Help

Very same issue. MacBook Pro (mid-2010) running High Sierra (10.13.16). Since the update, if I click “Let’s Go” and the whole thing crashes. Eagerly awaiting the fix. Thanks!

Same issues using High Sierra, version 10.13.6

Login and press Let’s Go and the screen goes blank.

1 Like

same after hitting lets go the app disappears.

High Sierra 10.13.6. iMac (21.5 Zoll, Mitte 2011),2,8 GHz Intel Core i7, 32 GB 1333 MHz DDR3, AMD Radeon HD 6770M 512 MB

launcher_log.txt

I have the same problem!!! SOS please… :pensive: Since the last update, I click lets go and the screen goes blank.
Using High sierra 10.13.6
I hope solution quickly

Jeez, not again. Zwift was unusable for 5 days last time this happened in July. Not really good enough

SAme Issue logs in, message back to open window nothing on screen appears.

Same issue for me. Zwift is trying to fix (they told me 5 min. ago). Has to do with older Macbooks.