losing conection

The Archives Archived: Tips and Troubleshooting
1

hi I have recently been experiencing a  problem. my setup is Tacx Bushido smart , all updated and calibrated with a tacx dongle about 30cm from the trainer. it has been fine until recently over the last two rides it has dropped out about 4 times and doesn’t reconnect unless I restart its a bit of a pain in workout mode messing up the session

2

Hi Click, 

Sorry to hear, this might’ve been caused by the update the good news is that you can probably fix it in few seconds. :slight_smile:

  1. Exit Zwift
  2. Unplug the Ant+ dongle
  3. Wait 10 seconds 
  4. Plug it back in
  5. Launch Zwift 
  6. Pair/Repair your trainer
  7. Ride On!

This should fix. Give it a try and please, let us know if it worked. 

Thank you!

 

3

thanks very much for the zwift  response problem sorted I think

4

Great news Click! Glad to here and thank you! 

Ride On!