It’s snowing outside so I figured it might be time do to som Zwiting again. I paid my monthly fee and started the App and thought that I was good to go. Here is however why my problems started, because the App requires that I log in, but eventhough I have written several password and I have changed the passwords several times to be sure that I actually write the right password, nothing helps I have uninstalled and re-installed the App two times and I have tried to create a new user, but nothing helps.
I hope that one of you can help me because I really want to go indoor cycling again.
Welcome to the forum.
Did you check that you don’t have spaces in the password.
what device are you using?
Yes, I have checked several times. I use a PC.
I downloaded the App to another PC, and it works right away, but the ANT+ dongle doesn’t work on the new PC
Try to clear the browsing history on MS Edge.
On the new PC you may wat to install ANT+ drivers I saw some issues with that.
That doesn’t do anything. To fully clear the credentials since they moved to Edge, you have to delete the folder(s) found in \AppData\Local\Temp\Zwift. It’s not very user-friendly.
For the ANT+ driver: ANT+ dongle not working on Windows? Solution here
I was hoping you pop in to help. Thanks @Dave_ZPCMR
Thanks a lot guys I cleared the browser history and passwords in Edge and now I don’t get the pop-up screen asking for my credentials, so that’s fantastic