Thought this was worth its own thread, since I’m seeing more and more people have this problem recently. Previously all you had to do to install an ANT+ dongle and use it with Zwift was to plug it into a USB port. However there’s some issue at present which means this no longer works. Hopefully it’ll be fixed soon but in the meantime if you’ve had a Windows notification come up saying the ANT+ dongle is ready to go, but in Zwift you have a warning triangle on the pairing screen instead of the expected pulsing rings, here’s how to resolve it.
Note that this process assumes Windows can actually see your ANT+ stick (i.e. it shows up in Device Manager), and that it’s not just faulty, or the USB port in use is broken etc.
Method one (best):
- Open Windows Update and hit check for updates even if it already says you’re up to date - you need to force a new check.
- Click on ‘View optional updates’. In Windows 11 this is found in the Advanced options menu.
- Expand the list of driver updates, locate the ANT+ driver (it shows up as Dynastream Innovations), select it and press ‘Download and install’ to complete the process.
This can be done with Zwift still open, the rings literally start pulsing immediately. If for any reason you can’t find the optional update, here’s how to do it manually:
Method two (manual):
- Download this Zip file and extract it somewhere onto your Zwift PC: Driver_ant_usb2.zip - Google Drive
- Hit Start, type Device Manager and then press Enter.
- Locate your ANT+ stick in the list; it should be standing out to signify it isn’t working properly.
- Right-click on the ANT+ stick and select Update Driver, then Browse my computer for drivers.
- Browse to the folder you extracted in step 1, click OK, then Next.
- Once the driver is installed, you can now delete the extracted folder and Zip file.