Just recently I am getting my kickr 2 resistance becoming almost to hard to turn the pedals. It briefly happens just as I connect with a pacer and then when I have finished the ride dropping down to the bottom cog for bike removal it is almost impossible to turn the pedals any clue what it might be
Hi @David_Kendall,
Welcome back to the forums! I’m Monica from Zwift, and I appreciate you sharing your concerns about the resistance issues with your trainer.
To help you further, please follow these steps:
- Reboot your devices: Unplug each device—including your Wi-Fi router, Zwift device, and trainer—for at least 30 seconds before plugging them back in.
- Try a different pairing method: Consider using ANT+ or the Zwift Companion app to connect your fitness device to Zwift.
- Test with the manufacturer’s app: Make a ride using the app provided by your trainer’s manufacturer to rule out any hardware issues.
- Contact the manufacturer’s support: If you continue to experience problems, I recommend reaching out to the manufacturer’s customer support for additional assistance.
- Try the Bluetooth and ANT+ Tips: To avoid any kind of disconnections you’re having since after checking your account I was able to notice that your Heart Rate Monitor is getting disconnected.
- Update your trainer’s firmware: After checking your account, I was also able to see that you are running the trainer on an outdated version. So, please check this article for the updates.
If the issue persists, please feel free to contact us at support@zwift.com.