Im using a Kickr Core, and when doing any ride, be it a structured workout or free-ride, after around 19 minutes the resistance drops, even though it still shows that im doing the target watts
for example, target is 350watts, im doing that for a couple of minutes and then at 19 minutes the resistance drops to around 150 watts, but Zwift still shows 350watts
My setup - ive tried everything!!
Surface Pro hard wired using ethernet cable
ive tried connecting on ANT+ and Bluetooth
switched off all other devices,
replaced ANT+ dongle and extension cable which is about 6 inches from Kickr
Ive used a different laptop, and also used an android phone
ive tried with a fan on the kickr in case overheating was an issue
Ive ran out of ideas on what may be the problem
Contacted Wahoo, who asked me to do a 5 minute ride and send them the file - to which they told me there isnt a problem!! (thats because it happens after 19 minutes- did send them that file too but they ignored it!!)
Has anyone eve r heard of this problem before, or have any ideas at all on how to sort it!!!
The only thing i haven’t done yet is to take it to bits and see if the internals need cleaning - its only about 13 months old, having been replaced when my 1st kickr failed