I know this has been posted dozens of times but I’ve tried everything with no luck. I’ve been using this Kickr Core+Zwift for over a year together via BT and all of sudden it’s not working - it’s connected but the avatar doesn’t move as the wattage nor cadence are registering. Tried reinstalling app, updating OS, turned everything on/off, closed all other apps, tried it on my iOS iPhone (Used to work), but nothing works. Please help!
I have the same problem, any luck solving it?
Hi @Benjamin_Frechette, Welcome to the Zwift Forums!
Fernanda here, part of the support specialist team at Zwift.
I appreciate that you use this space for your concerns, I took some time for reviewing your account, and there are some recommendations for you to establish a great connection that I would like you to follow:
- The game version must be updated, currently, we are running version 1.67.0, please follow our steps for updating for you to get the best experience possible.
- The firmware of the Wahoo Kikcr Core needs to be updated, I will kindly ask you to check out this Wahoo steps for the update. This impacts directly the broadcast of the fitness information from your trainer to the game.
Please give a try to these steps, and let us know how it goes for you. This is necessary to accomplish the best experience possible when connecting your devices.
Ride On.