I was thrilled to get my Kickr Bike about 10 days ago right after Christmas.
Setup was impressively easy with minimal assembly required. It probably took 20 minutes to get physically set up. Sizing was also a breeze, with one small area for improvement. The app has you take a picture of your bike, place pins at a few places, and take a couple of measurements. It then tells you how to adjust the bike. I had a problem because I was accidentally entering “100” instead of “1000” millimeters. Sorry, I’m American. Instead of telling me this didn’t make sense, it kept telling me something like “there’s a problem, try again later”. Super frustrating until I figured it out, then finishing just took a couple seconds. This needs to be improved with some bounds checking logic.
Once it was set up, connecting to Zwift was easy of course, and the bike feels very polished and smooth. The motorized flywheel and incline really make it feel much more “real” than my Magnus trainer. It’s not “virtually silent” as they claim, in fact it makes a bunch of different noises based on the speed you pedal. But it’s still pretty quiet and DRAMATICALLY quieter than a wheel-on trainer.
As someone else here has noted, it did feel like the power meter was reading lower than the magnus. I kept getting dropped in rides I used to be able to do without issues. I hadn’t been able to figure out if this was a real problem or not, because after 5-6 rides, it broke. It just started showing “Err 9”. You can pedal it, but the resistance was fixed and the controls unresponsive. The app claimed there was a shifter problem.
Tech support has been solid so far, but they made me put down an additional $1500 deposit to ship me a replacement. I know I will get this back, but given the circumstances - one of the first customers to pay over $3K for this bike, only to have it break the first week - I’m not thrilled by this. Nor am I thrilled it’ll take another week to get me a replacement. They offered me a no-deposit option, but that would have taken more than twice as long.
One interesting fact - after putting my Magnus setup back together, I was immediately back at the front of the pack in my group rides. So the jury is still out on the power meter accuracy.
I knew I was taking a chance on a 1.0 product, but I’m pretty surprised it took such a short time to get burned. I enjoyed my time on the bike, hopefully the new one will be more reliable.