I’m having problems with getting Zwift to pair with both my kickr and tickr when running Zwift from my MacBook Pro. The behaviour is just weird…sometimes it won’t find either, sometimes it finds the Kickr and says ‘connected’ but then also says ‘No Signal’, and very occasionally it finds the Tickr. There doesn’t seem to be any pattern to it…sometimes I’ll kill Zwift and restart and it finds the Kickr, sometimes it doesn’t, sometimes I’ll leave Zwift on the pairing screen for 10 mins and it’ll refuse to find either device, then I wander off to get a cuppa and when I come back 10 mins later its suddenly found them both. I used to use Zwift on the same Macbook about a year ago with no issues at all. I’ve just started using it again in last couple of weeks and its been like this from the start, both on Mojave and then Catalina. Throughout all of this, if I opened up the Wahoo utility app to see if the devices aren’t ‘pairable’, the app pairs with them straight away so its not the devices.
Then today as a last resort I thought I’d see what happens if I tried my ipad. Installed Zwift on the ipad but didn’t start it up immediately. First I tried one more time running Zwift on the Macbook to see if it would connect and again, no sign of connecting to either Kickr or Tickr after leaving it searching for them for 30 secs. Then killed Zwift on the Macbook and fired up Zwift on the ipad and it connected to both the Kickr and Tickr immediately.
There is clearly some issue with Zwift on MacOS. Is there anything else I can do to diagnose the problem?