At the risk of providing an additional data point versus tacking on to an existing topic, here I am.
IOS version: 11.4.1 (15G77)
Zwift version: looks like in bottom right corner of app open it says 1.0.41889
Phone: Iphone 6S, 32GB with 12 GB free
What specifically happened:
In the past I’ve gotten plenty of “notifications” from other apps not cause issues. Tons of meeting invites, texts, etc… No problem.
Today, I specifically remember the phone wanted my apple ID password as being the popup mid-ride. I hit cancel or denied the popup and kept riding. I think it came up again a minute or two later. Then the app later froze during a group workout. I tried making sure all other apps were closed. I tried minimizing and bringing Zwift back up. It wouldn’t respond. Finally, it seems in doing this it closed itself. I didn’t close it. Then it opened at the beginning screen and offered to rejoin ride. It eventually did, then froze again. I got fed up and quit the ride.
When submitting the ride data at the screen you can update the ride “name”, it had frozen again at entering text here. I hit the submit button and it must have unfrozen and submitted it. It all showed up on Strava afterwards.
I have a race Thursday night and really need this to work.
I also had a problem not Zwift related that perhaps exacerbated it. I noticed my HDMI/charging adapter cable wasn’t charging the phone while displaying on HDMI. I fiddled with the connection on the bike side and it seemed like power was going down despite seeing a charging lightning bolt.
I mention this because phone power was around 7% when the freezing issue started. It wasn’t hot. Thought this was an important piece of info.