I want cancel month... why my information save your website?

Please don’t save my credit card information when I cancel and pay again after paying a month.
If I share my account with someone else, I can know all my information.
Please allow me to delete my credit card information, this is not an unreasonable request. It’s my duty.

(upload://xmgXUi2IIBkA5Z5OxkL6ATOsN4a.jpeg)

really???what the…this is real???

I don’t know why you don’t listen to my request to delete my personal information.What the hell do you want?

Hi there,

Thank you for contacting Zwift. I’m sorry for the trouble you are having with our app. I’m happy to explain.

Currently, there is no way to delete credit card information. You can add a new payment method to update your payment method. For more info, please check

If you are having any further questions please let us know. We are always happy to help you.
Aleksandra K Member Experience Agent Zwift

Keep pushing. They are in breach of GDPR regulations if that response is true.

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