I use this daily and cannot get logged in today it seems to stick on blue screen and is not asking me for log in details
I have the app installed and use daily but cannot get logged on today is there any issues that are preventing me from doing this?
I’m having the same issue. Stuck at the screen where it says “Updating”
Our systems are up and running. There shouldn’t be any issues logging in. Some additional information would help us understand what you’re experiencing. Are you running Zwift on a Mac or a PC? Would you please post a screenshot of the blue screen you encountered?
~Mark @ Zwift
We are aware of the “Updating” bug and have a fix that we are working on releasing soon. This bug is currently only affecting PC users. If you find yourself stuck on “Updating” for an extended period of time (usually 5-10 mins) you can safely assume you’re stuck. Just right-click on the Zwift Icon in your system tray (the bottom-right area on your desktop) and select ‘Exit’ then start Zwift back up again. We’re very sorry you are encountering this issue and a fix will be released very soon. Thank you for your patience and if you have any further questions please feel free to reply to this thread or open a support ticket.
Any timing on potential update fix for PC? I have tried everything suggested at least twice and not having any success getting past the update page. I have downloaded the latest set-up and it is hasnt made a difference.
Thanks in advance