Hello, I can’t see any other players and can’t join Robo Pacer for 2 weeks. Can’t find any solution, the support chat AI suck. I cancel my membership NOW. I follow ZWIFT guide, reset router,firewall. change network from ISP to 5G, not working. Use my cellphone android zwift app, not working too. L…

Are you in China by any chance?

Yes, I’m in China mainland now

Thank you. I’ll check it out. My Win11 PC and cellphone can run VPN, but it doesn’t work too.

Thank you, Zwift. I can ride with others now. I don’t know what have changed in the Server or network thing, but it works. I can ride with VPN on. [2024-01-19_19-41-48_0]

I can't see any other players and Robo Pacer

Bugs and Support

Steve_Hammatt (Steve) January 16, 2024, 10:39am 4

See this thread, which was about an old issue like this that was fixed but seems to have reoccured recently - [China] No other riders in world [September 2023][SOLVED]

Topic		Replies	Views
No riders or robopacers available Bugs and Support	8	202	September 24, 2025
No other rides showing up - in US General Discussion	8	274	February 15, 2024
[China] No other riders in world [September 2023, January 2024] Bugs and Support relay-1052 , relay-1126	59	3726	November 12, 2025
Can’t see other zwifters / can’t find robopacer / error code L990 & L998 on start banner Bugs and Support	1	214	February 29, 2024
Can't Join RoboPacer [1.39.0][May 2023] Known Issues gmplay-6565	46	2871	May 31, 2023

I can't see any other players and Robo Pacer

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