You mention “went past the Repack Ridge entrance multiple times from both directions”. That will not get you entrance. You must:
- Approach from the North (Quatch Quest does that for you)
- Make the turn Southbound into Titans Grove (Quatch Quest would do this for you also)
- Not make any other turns after that. Making a U-turn or any change will terminate your ability to get into Repack Ridge. The fact that you went back and forth from both directions will get you there. If it did not give you entrance in the first pass by, more passes will not help, no sense trying.
So the question is simply why you did not get the turn prompt the fisrt time by only. Did you by chance make any additional turns between the start of Quatch and getting to Repack?
I’ve noticed that the turn prompt is no longer a “?”, it says “Repack Ridge”. The articles mention the ? are no longer current. Not that this changes anything, just an FYI for you.
One off-the-wall possiblity is if your phone and PC are on split network with one being on 2.4G and the other defaulting to your 5G Wifi network. Do you have both running from your router and is there a chance this could have happened? I don’t know if that would be a disqualifier or not, but one possibility to check.
Which Samsung Galaxy phone are you using? Is it fairly recent or an older model whose’s motion sensor is not compatible with Zwift and Repack?
Were you in the Map tap on the Companion App? I’ve heard people mention that being on one of the other tabs in the CA has caused problems. I don’t know if that is true or not, but make sure you are on the map tab to make sure.
I’m grasping at straws for ideas to toss out to you, but want to at least give you some things to look for.
Note that it is not necessary to be on a mountain bike. If you are on a road bike, Zwift will switch you to a mountain bike when you enter, and drop you back to the road bike when you depart.