Hub won't power on

Just bought a zwift hub classic in the last week, have gotten 5/6 uses out of it and now it won’t power on I’ve followed the " No Power to Zwift Hub" And raised a ticket over 24 hours ago with no response. Any help would be great thanks.

You’ll get an answer I’m sure but just maybe not as quick as 24hrs.

Ah wow, we’re at 46 now, and with their chat to support agent just being a bot then leading to contact us by email isn’t giving the best reassurance here.

If you persist past that you can send a follow up message.